F150 Privacy Policy
Your privacy is our priority. This document clearly explains how f150 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Information We Collect
When you register and use the f150 platform, we collect various types of information to ensure a smooth and secure service. The information collected includes:
- Account information — username, email address, password (encrypted), date of birth, and mobile number provided during registration.
- Device and browser information — device type, operating system, browser version, IP address, and general location data automatically detected when you access f150.
- Payment information — records of MYR deposit and withdrawal transactions, payment methods used such as Boost or DuitNow, and financial history within the platform. We do not directly store credit card details or sensitive banking information.
- Cookies and usage data — browsing activity records, pages visited, session duration, language preferences, and personal settings within the platform.
Purpose of Data Use
F150 uses the information collected solely for legitimate purposes directly related to platform operations, including:
- Processing account registration, login, and user identity verification.
- Securely and accurately processing MYR deposit and withdrawal transactions.
- Providing responsive customer support and resolving technical issues.
- Improving the functionality and user experience of the f150 platform based on usage patterns.
- Sending important notifications related to your account, security, and platform updates.
- Complying with applicable legal and regulatory requirements in Malaysia.
We do not use your personal information for third-party advertising without your consent.
Cookies & Tracking
The f150 platform uses session cookies and persistent cookies to enhance the user experience. Cookies allow the platform to remember your preferences, maintain your login session, and analyse usage patterns for internal improvement purposes.
You can control or block cookie usage through your browser settings. However, some platform features may not function properly if cookies are disabled. f150 does not use third-party cookies for external advertising purposes.
Data Storage & Security
F150 stores user data on servers protected with high-level encryption. All passwords are encrypted using hashing before storage and cannot be recovered in their original form. Access to the user database is strictly limited to authorised personnel only.
Payment data is processed through channels that comply with Malaysia's local financial security standards. We implement appropriate technical and organisational security measures to prevent unauthorised access, data breaches, or misuse.
Inactive user data is retained for the period required by law, after which it will be securely deleted from our systems.
Sharing Information with Third Parties
F150 does not sell, rent, or share users' personal information with any third party for commercial purposes. User information is only shared in the following limited circumstances:
- Payment processors — transaction details that must be shared with payment providers such as Boost or DuitNow to facilitate fund transfers in MYR.
- Legal requirements — when required by Malaysian law, court order, or relevant authorities.
- Platform security protection — in cases of fraud or illegal activity requiring limited disclosure to the relevant authorities.
All data sharing is carried out under strict controls and bound by legally enforceable confidentiality agreements.
User Rights — Access, Rectification & Erasure
As an f150 user, you have full rights over your personal data, including:
- Right of Access — you may request a copy of the personal information we hold about your account at any time.
- Right to Rectification — if your information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting our support team.
- Right to Erasure — you may request account closure and deletion of your personal data, subject to applicable legal retention requirements.
To exercise any of the above rights, please contact the f150 support team by email at: [email protected]. We will process your request within a reasonable timeframe.
Policy Changes & Contact Us
F150 reserves the right to update this Privacy Policy from time to time in line with changes to legislation, technology, or our operational practices. Users will be notified of any material changes through the platform, and a clear effective date will be stated.
Continued use of the platform after changes are published will be considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding privacy, please contact our team:
- Support email: [email protected]
- Help page: FAQ